All MLTSS members have access to a Member Advocate. This person works with you to make sure any questions about your MLTSS benefits, services and decisions are answered. He or she works closely with you, your care team and state representatives to make sure your needs and goals are being met.

To speak with a Member Advocate, please call 1-844-444-4410 (TTY 711), weekdays, from 8 a.m. to 5 p.m. ET, or ask your Care Manager for a Member Advocate to contact you.